Director of Development and Project Management

We are working with one of the largest housing associations to recruit a director to head up a large team of development and project management staff within their new build housing development team. The role supports hybrid working between home and London office.

The Development & Project Management Director – Customer & Quality, is a high profile and vitally important role that focusses on two important objectives – Customer Service and the Quality of Homes.

You will be part of the Senior Leadership team and report into the national Delivery Director. You will have a large team beneath you made up of Aftercare, Quality and Special Projects teams along with a specialist Project Management function.

You will have gained your experience within the public or private housebuilding/construction/development sectors and have a thorough understanding of, and proven track record in, providing high quality customer service along with managing challenging projects through to completion in a large organisation. It is essential that you can demonstrate your leadership skills gained through experience in these areas.

It is vital that you have a thorough understanding of housing development, project management and an awareness of statutory legal and regulatory requirements. Ideally including the new Building Safety Act along with Building Regulations, planning and contract law. As well as the ability to demonstrate an awareness of the economic and political challenges that will be faced.

This role requires strong stakeholder management, excellent resident engagement and an ability to work closely with internal stakeholder teams such as Finance, Sales, Property Services, Housing Management and external consultants, contractors and developers. Reporting skills are essential, as your reports will be used to update the business and inform important stakeholders of project progress, ensuring they are progressing within set agreed targets and providing vital information if delayed. (Full details of the role can be found in the recruitment pack.)

You will need:

  • Experience of leading a large team to provide exceptional customer service
  • Previous experience in a senior management role within the development/house building/construction sector
  • Degree level qualification or equivalent experience and plus professional accreditation eg RICS, APM, RTPI, RIBA
  • Excellent analytical and commercial overview skills, alongside an excellent attention to detail and full knowledge of project constraints and development experience
  • Advanced knowledge of construction and regulations including national, regional and sub-regional housing and planning policy

The role involves:

  • Managing a service that identifies and leads on the resolution of complex latent defect and fire remedial projects
  • Taking responsibility for defining a clear brief for delivering in line with strategic and financial aims and vision
  • Delivering a quality product and quality service to internal stakeholders and external customers
  • Responsibility for Business Plans, budget/KPI’s, performance, compliance, and the strategic approach across your team
  • Ensuring the safe delivery of all work across allocated projects within agreed timescales and budgetary constraints

As well as a competitive salary you will also receive a range of employee benefits including 24 days holiday rising to 28 days with length of service, excellent Pension scheme doubled up to an employee contribution of 5%, an employee assistance programme, flexible working options and non-contributory life assurance.

If you’re excited about this opportunity but unsure if you have enough or relevant experience please get in touch with Phil Foster for a confidential discussion on 023 8000 1153 or 07881 784997.

For a full role profile and job specification please download the recruitment pack.


How To Apply

Please email your CV and supporting statement to

As this role is required urgently it will close when a suitable candidate is found so please do not delay with your application.

Ocean Edge specialise in recruiting to the housing sector. If you are thinking about your future career options please email us or get in touch for a confidential discussion on 023 8000 1153.

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